MySHL 1.13.0

Keep track of your health plan information easily with the MySHL app. This app provides a convenient way to manage and access all your essential health insurance details even while on the go. Some key features include:

• Identification of your primary care provider (PCP)
• Access to advice nurses 24/7
• Virtual visits round the clock with no need for appointments
• Search functionality for doctors, specialists, facilities, or labs
• Viewing and emailing your health plan ID card
• Saving your health plan ID card to your wallet
• Checking copay, deductible, and out-of-pocket expenses
• Monitoring the status of a claim, prior authorization, or referral
• Accessing your health records
• Viewing invoices and making premium payments when applicable
• Updating contact information and address details
• Selecting communication preferences
• Saving your password with Touch ID or Face ID for added security

New features and functionalities are continually being added to enhance user experience. Make sure to check back regularly for updates.

Your personal medical information is highly confidential and is only accessible by you and your healthcare provider. To begin using the app, download it and sign in using your One Healthcare ID. First-time users will need to set up an account.

Please note that only Sierra Health and Life members are eligible to use the MySHL app.